Seller Rules
Last updated: July 2026
1. List Accurately
Every listing must clearly state the platform, account age, verification level (phone/email/2FA), and delivery method. Misrepresenting a product to make a sale is grounds for store suspension.
2. Keep Stock Current
Auto-delivery stock lines must actually be valid and working. Regularly check and remove stock that has stopped working — buyers receiving broken credentials leads to refunds and hurts your store rating.
3. Deliver On Time
Manual-delivery orders must be fulfilled within the delivery window shown on your listing. Repeated late or missed deliveries can result in your auto-approve privilege being revoked or your store being suspended.
4. Respond to Disputes
If a buyer opens a dispute, respond promptly with the actual order details. Ignoring disputes will result in admin resolving them in the buyer's favor by default.
5. Commission & Payouts
hstockmarket deducts the commission percentage shown in your seller dashboard from every sale automatically. Payout requests are processed based on your available balance — see your Payouts page for current processing times.
6. Communicate On-Platform Only
Keep all buyer communication inside hstockmarket (Messages or Disputes). Asking a buyer to pay you directly, off-platform, to avoid commission is strictly prohibited and will result in an immediate store ban.
7. No Fake Reviews
Creating fake buyer accounts to review your own products, or offering incentives in exchange for reviews, is prohibited and will result in review removal and possible suspension.
8. One Store Per Person
Operating multiple seller accounts to get around a suspension, manipulate rankings, or abuse promotions is not allowed.
9. Prohibited Products
You may not list stolen accounts, accounts obtained through phishing or hacking, or any product that violates the platform's terms of service or applicable law.
10. Verified Badge & Promotions
Verified badges and store/product promotions are paid features reviewed by admin — misuse (e.g. providing false information to get verified) will result in the badge being revoked without refund.